Motorola has addressed a strange issue where some of its pre-installed system applications behaved in an unexpected way. According to reports, several users noticed that when they tapped on the official Amazon application inside the app drawer, the system would briefly open a web browser first before redirecting them to the app. In the process, a Motorola affiliate code was being injected into the session.
This behavior led to a rather inconsistent user experience, and it raised quite a few eyebrows. When users reached out to the company, Motorola was quick to act. Allison Yi, an executive of product management at Motorola, released a statement confirming that the issue has been completely resolved.
In the official statement, Motorola explained that the issue was actually a mistake. “We recently resolved an issue that caused some U.S. users to be redirected to a web tracking link when launching the Amazon shopping app. This behavior was entirely unintentional, and it led to an inconsistent user experience,” the spokesperson shared. “We immediately corrected the routing configuration, and now all installed apps can launch directly as they are supposed to.”
The company, however, did not clarify how this routing bug fix was introduced in the first place, or if any other retail apps besides Amazon were impacted. What’s clear is that the sudden shopping apps redirect was fixed server-side or through a silent configuration rollback rather than a full OTA update.
For Motorola users, this means they no longer have to worry about their shopping links being modified or redirected through tracking routes. Tapping the Amazon icon should now open the app directly and securely, without any strange browser redirection.
